If you are not 100% satisfied with your Springee product you can return it for a refund or exchange within 30 days of the order being placed.
Buyers are responsible for all return shipping charges. Refunds will be issued upon receipt of the returned item(s).
Items must be returned in the original packaging.
Springee will assume responsibility for return shipping costs only if the return request is a result of our error. Seller errors include, but are not limited to, shipping an item other than what was ordered or shipping to an address other than the one indicated on the order. You must report seller errors within 30 days of the order date.
To request a return please contact us (link to contact page) and provide your order #.
Any Returned or Exchanged item(s) that arrive in worn/used condition or that has not returned in its original packaging, will be subject to a 25% restocking fee.